R&D Reports

Privacy Policy

Scope

The RD-Reports.com domain and sub-domains are operated by Science-Metrix Inc., an organization that specializes in science and technology (S&T) and research and development (R&D) evaluation and measurement. Science-Metrix is the only operator of this website. For the purpose of this Privacy Policy, references to RD-Reports.com and to R&D Reports™ are meant to include Science-Metrix Inc. as well.

The privacy practices set forth in this Privacy Policy pertain only to the online collection of information through the www.RD-Reports.com website, but do not apply to information that may be collected offline.

Purpose

R&D Reports is committed to protect your privacy. R&D Reports knows you care how information about you is used and shared, and we appreciate your trust that we'll do so carefully and sensibly.

R&D Reports has established this Privacy Policy to explain to you how your information is collected as part of the normal operation of this website, the reasons for which this information is collected, and the use that is made of this information. This policy is detailed because we believe you should know as much as possible about R&D Reports practices so that you can make informed decisions. Please carefully review this policy so you understand our data privacy practices. We encourage you to read this Privacy Policy before you submit any personal information on this website. If you do not agree please do not use or access our website.

By visiting RD-Reports.com you agree to be bound by the terms and provisions of this Privacy Policy, as modified from time to time by us.

For a complete description of our online privacy practices, please click on the topics of interest provided below.

• What Personal Information about Customers Does R&D Reports Gather?
• What about Information Gathered Automatically?
• Does R&D Reports Share the Information It Receives?
• What about Links to Other websites?
• How Secure Is Information About Me?
• How Can I Opt-Out, Unsubscribe or Access my Information?
• Are Children Allowed to Use RD-Reports.com?
• Terms of Use, Notices, and Revisions

What Personal Information about Customers Does R&D Reports Gather?

R&D Reports does not gather personally identifiable information unless you choose to provide this information to us, (1) when you want to submit a question about our products to our customer service staff; (2) when you subscribe to our newsletter; (3) when you buy products.

Email and Phone Inquiries

Any contact information you provide by email or by phone when asking about our products will be stored in our product support database. We also record information about your questions so that we and you can keep track of what you've asked about. Your contact information could occasionally be used for follow-up or to send you information on new publications.

Should you wish to stop receiving this information, please see the "How Can I Opt-Out, Unsubscribe or Access my Information?" section.

Newsletters

You can sign up to receive newsletters from us at the following address: https://www.rd-reports.com/subscribe.php. The information you will submit will be sent to us securely over the internet (see our Security Policy at http://www.rd-reports.com/security.html). Alternatively, you can sign up to receive our newsletters in the checkout.

If you register to the newsletter, you will be asked to provide certain personally identifiable information, including your name, company name, title, email address. However, you will be allowed not to provide most of this information since only your email address will be required to send the newsletter to you.
Should you wish to stop receiving this information, please see the "How Can I Opt-Out, Unsubscribe or Access my Information?" section.

Purchases of R&D Reports

If you purchase a product from us, we request certain personally identifiable information from you on our order form. The types of personal information that you will be required to transmit are contact information (such as name, company name, email, phone number and shipping address) and financial information (such as credit card number, expiration date). Your information will be stored on our system to complete the buying process.

We use this information for billing purposes and to fill your orders. Your financial information must be shared with an outside party in order to verify your credit card information. If we have trouble processing an order, we will use the contact information to contact you. For security purposes, your financial information will not be kept on our systems and you will have to re-enter it every time you will place an order even if you're a registered customer.

Use of Telephone Numbers and Email Addresses

A telephone number and an email address are requested when ordering a product from RD-Reports.com. Clients may receive telephone contact or emails from us if we have trouble processing their order.

We may occasionally get in touch with clients who purchase a report and allow R&D Reports to contact them. These clients are sometimes contacted to provide feedback or regarding new or updated product offerings. In addition, customers who opt-in to receive sales information in the Subscribe/Unsubscribe section of the website may also be contacted by R&D Reports from time to time. To help us make emails more useful and interesting, we sometime receive a confirmation when you open email from R&D Reports if your computer supports such capabilities.
If you do not wish to be contacted regarding feedbacks and sales information, please see the "How Can I Opt-Out, Unsubscribe or Access my Information?" section.

What about Information Gathered Automatically?

As is true of most websites, RD-Reports.com receives and stores information automatically whenever you interact with us. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information we learn from your visits helps us continually improve our offering and personalize your shopping experience at RD-Reports.com. Here are the types of information we gather.

When you visit this site, your IP address is recorded. We use your IP address to help diagnose problems with our server and to administer our website by creating statistical reports and tracking errors. Your IP address is used to help identify you when you buy and to gather broad demographic identification that will not be tied to your identity.

We also use "cookies," clear gifs (Web beacons/Web bugs) and Google Analytics to monitor site traffic and create a "profile" of your preferences. We do not tie your personally identifiable information, and your purchasing history, to information in the profile.

Cookies

Cookies are alphanumeric identifiers that our shopping cart software transfers to your computer's hard drive through your web browser, to enable our systems to recognize your browser and to provide some personalized features such as storage of items in your shopping cart between visits. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we recommend you leave them turned on because cookies allow you to take advantage of some of RD-Reports.com's essential features. For instance, if you block or otherwise reject our cookies, you will not be able to view or create an account or see the contents of the mini-cart.

Clear Gifs (Web beacons/Web bugs)

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We also use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients allowing us to gauge the effectiveness of our communications. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Does R&D Reports Share the Information It Receives?

Information about our customers is an important part of our business, and we're not in the business of selling it to others. R&D Reports is the sole owner of the information collected on www.RD-Reports.com. We DO NOT sell, rent, or trade information with third parties. We DO NOT partner with or have special relationships with any ad server companies.

Third-Party Service Providers

In some instances, we provide personally identifying information to trusted businesses for the sole purpose of performing functions on our behalf; for example, we use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.

Business Transfers

In the unlikely event that R&D Reports goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, customer information will likely be among the assets transferred but will remain subject to the promises made in any pre-existing Privacy Policy. You will be notified via email or through a prominent notice on our website for 30 days of any such change in ownership or control of your personal information.

Protection of R&D Reports and Others

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of R&D Reports, our users, or others. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

What about Links to Other websites?

This website may contain links to other sites that are not owned or controlled by R&D Reports. When you click on these links, you leave the RD-Reports.com website. Please be aware that R&D Reports does not monitor the content of such websites and has no control over the collection and processing of personal data by these websites.

R&D Reports is not responsible for the privacy practices of such other websites and assumes no responsibility or liability whatsoever for any kind of material available at such sites. Any personal information that you transmit through these websites is subject to the personal information protection policies of each of these sites. Accordingly, we encourage you to be aware when you leave the RD-Reports.com website and to read the privacy statements of each and every website you visit.

This Privacy Policy applies only to information collected by this website.

How Secure Is Information About Me?

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

When you enter sensitive information (such as credit card number) on our order form, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, see our Security Policy.

When you buy a report, we transmit the entire credit card number to the appropriate credit card processing service provider to verify your credit card and bill you. Once your credit-worthiness has been determined (or once payment has been received), we destroy sensitive information such as credit card number.

It's important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using a shared computer.

How Can I Opt-Out, Unsubscribe or Access my Information?

To the extent possible, RD-Reports.com will provide you with the means to verify and update your confidential information, opt-out of our client's list or unsubscribe from our newsletter.

Opt-Out/Unsubscribe

Out of respect for your privacy, we provide you a way to unsubscribe from our Newsletter and email inquiries. At the bottom of the Newsletter or email inquiry, there will be a link to unsubscribe from our list. You can also go back to the https://www.rd-reports.com/subscribe.php and write your email address in the unsubscribe box. You will be removed from our list within 2-3 business days. We will take every step necessary to avoid sending you further emails in the future but in the unlikely event that you would receive additional communications in the future it would reflect the fact that we sometimes acquires targeted information from various sources that is used to contact potential clients. We will check these lists against email addresses of individuals who have asked not to be sent emails in the future but as individuals change their emails frequently, it is not impossible that you will receive communications in this context. Please contact our Customer service should you feel uncertain about the state of our lists.

Should you have created an account on our website and should you wish to have this information deleted from our servers, please Sign In into your account and press the Delete Account button.

Alternatively, you can call us, write to us, or send us a fax.

Accessing and changing your information

If your personally identifiable information is stored in our client's database and you wish to correct inaccuracies, you may do so by emailing our Customer Service at or by calling us, writing to us, or sending a fax (see the "Customer Service" section). When you update information, we usually keep a copy of the prior version for our records.

RD-Reports.com gives you access to a range of information about your account and your interactions with RD-Reports.com for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

Are Children Allowed to Use RD-Reports.com?

Children or minors (persons under the age of 18) are not permitted to use this website. R&D Reports does not sell products for purchase by children.

Terms of Use, Notices, and Revisions

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If you choose to visit RD-Reports.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the province of Quebec, Canada.

R&D Reports reserves the right to occasionally modify its Privacy Policy and Terms of Use, so we encourage you to check back at our website frequently to see recent updates. We strongly stand behind a promise of never materially changing our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

Contact Us

You may contact R&D Reports directly if you have any questions about our privacy policies or if you feel that this site is not following its stated Privacy Policy.